About Luna Park Media

Privacy Policy

This is the Privacy Policy for use of this website operated by Luna Park Media Pte Ltd, a Singapore company whose registered address is 10 Anson Road, #10-11 International Plaza, 079903 Singapore. This policy specifies the data collected by us, the manner of collection and your rights with respect to your personal data.
You provide your personal information (email, phone number, etc.) to us while filling in our contact form. We store that information reliably. We use that information to serve you. You have the option to not provide your personal information by not using any of our contact forms. Data made available by the computer you are using to access our websites may also be stored during and after your visit to our site, including but not limited to data on location, IP address and other communications-related information as well as the pages visited on our site.

Privacy Statement

Luna Park Media cares about your privacy
  • We are committed towards protecting the privacy of individuals who visit this website and visitors filling in any of the contact form on this website or contact us by email.
  • We maintain high ethical standards and are committed to the protection of your personal information.
  • By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. If the purpose of collecting the consent changes, we will notify you about the changes through this policy.
  • Luna Park Media may modify or update this privacy statement at any time without prior notice. You can check the “Last Updated” date below to see when the statement was last changed. Your continued use of the website and/or the Services constitutes your consent to the contents of this Privacy Policy.


Luna Park Media collects many kinds of information to operate effectively and provide you the best products, services, and experiences possible. We collect information when you fill in our contact form and use our sites and services. We collect this information in a variety of ways, including through web forms, technologies like cookies, web logging and or other device.
We respect each individual's right to personal privacy. We will collect and use information we receive directly from you through our web site only in the ways disclosed in this Privacy Policy. This Privacy Policy applies solely to information we collect directly from you on this website. By visiting this website, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.
At Luna Park Media, we recognize the importance of privacy to our customers and we strive to safeguard any personal information we receive and may need to use in support of our customers.

What Personal Information do we collect or maintain?

Generally,as a visitor to this website, you will not need to identify yourself or reveal any personal information. However, we collect domain information from your visit to customize and improve your experience on our websites. The type of information we may collect includes:
  • the date and time of your access
  • the pages you have accessed
  • the browser, device and internet protocol (IP) address that you use to access the internet
  • your country location
There are times when we may collect personal information from you as a visitor. This may include your name, email address, phone number, and other information you provide by typing into our forms or by sending us an email. Some of the ways in which we may collect information from you are:
  • contact form
  • live chat
  • subscription to newsletters, push notifications or other content-related materials provided by us

How does Luna Park Media use your information?

We use the information collected to operate and improve this website to provide you with the services requested and to contact you about your interest in the services provided by us; to verify your information; and to create relevant content on our website. Luna Park Media may also use data from website visitors for marketing purposes. For example, we may use the information you provide to contact you to further discuss your interest in our services and to send you information regarding Luna Park Media, such as information about promotions or events.
If you leave your contact details via our contact form or live chat our sales staff may contact you about your enquiry and our services using
  • phone call
  • SMS
  • email
  • Whatsapp or Facebook Messenger
When we collect information such as your name or other details about you, it is our practice to provide you with information on how the data will be used at the time you are asked for it if that is not immediately apparent. When we ask you to provide your information through a contact form or otherwise, you will have the option not opt-in, in which case you may still be able to access other portions of this website, although you may not be able to access certain sections or services.

Is your information being shared?

We may share your personal data with third-parties to operate our website or services. For example we may use third-party systems to operate our website, contact forms, newsletters, push notifications or live chat functionality.

What is Luna Park Media's security level for your data?

Our intent is to strictly protect the security of your personal information; honor your choice for its intended use; and carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We have taken appropriate steps to safeguard and secure information we collect, including the use of encryption, when collecting or transferring personal data.

Can you update the information you provide to us?

You are entitled to know whether we hold information about you and, if we do, what this information contains, have it corrected if it is inaccurate or out of date, or ask us to delete it, if appropriate. Contact us through our contact form for any questions or to update your information.

What other rights do you have in connection with the personal data collect on this website?

  • You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
  • You control the use of cookies: You can set or amend your web browser controls to accept or reject cookies. If you reject cookies, you may still use our websites and services; however, your access to some functionalities and areas of our Websites or Services may be severely restricted.
  • If you do opt-in to receive any marketing communications from us through e.g. newsletter or push notification you can opt at any time. You can opt-out of email newsletters from us at any time by clicking the Unsubscribe link in the emails we send or by contacting us through our contact form with your request. If you have any account for our services, we will still send you non-promotional communications, like service-related emails.
    You can opt-out of push notifications by removing your opt-in settings in your browser.
  • We provide individuals with the opportunity to access, review, and update portability, and delete any Personal Information we hold about them. To do so contact us through our contact form.
  • If you ask us to delete your information, we will use our best efforts to promptly delete all of your personal information and cease any use thereof, provided that nothing in this Privacy Policy shall prevent us from using any aggregated and de-identified Personal Information that does not identify any individual. Please note that we may also have to retain and use part of your information, as necessary, to comply with our legal obligations, resolve disputes, and enforce our agreements.
  • If you have any questions or concerns regarding our privacy policies, please leave us a message through our contact form, and we will try to resolve your concerns.

Usage of browser cookies

Cookies are small files stored on your computer and are useful for enabling the browser to remember information specific to a user. We place cookies in a customer’s browser to identify the customer. If you do not wish to provide any information through cookies to this website, you may choose not to use the services. We may also collect and store information locally on your device by using mechanisms such as browser web storage.
You can reset your cookie preferences by clearing their browser cookies. Please check your browser’s help documentation to learn how to clear the cookies. Here’s a reference link for cookies in the Chrome browser.
Cookies used by this website include
  • Session cookies (PHPSESSID) to preser a user session state across page requests on the site.
  • A cookie (_cfduid) used by the content delivery network Cloudlfare, to identify trusted web traffic and deliver web content efficiently
  • Google cookies (_ga, _tag, _gid, doubleclick.net) used to register a unique ID to generate statistical data on how a visitor uses the website, the visitor's device and behaviour
  • Cookies by MyLiveChat to enable functionality of on-site live chat function
Other cookies might be added from time to improve the functionality of the website.

Underage visitors

We do not knowingly attempt or solicit personal information from anyone under the age of 18 years. If you are under 18, you may not use this website or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from an individual who is under 18, we will delete that information as quickly as possible. If you believe that a child under 18 years may have provided us Personal Information, please contact via our contact form.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. See this link on how Google uses data.
This website may also enable interest-based advertising, including Remarketing, with Google Analytics in connection with other Google services. You can opt-out from Google Analytics entirely by using Google's Google Analytics Opt-out Browser Add-on.

Data Protection Officer

Luna Park Media has appointed a Data Protection Officer (DPO) for you to contact if you have any questions or concerns about our personal data policies or practices. You can contact our DPO through our contact form by addressing your message To the Data Protection Officer.
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